How can I get TD Navio logs?

noviembre 07, 2024

TD Navio logs can be obtained through TD Snap.  These logs can be sent directly from TD Snap to Tobii Dynavox as long as you have a WiFi connection.

  1. Connect to WiFi
  2. Launch TD Snap (version 1.33 or later)
  3. Go into edit mode (top right corner gear/pencil button)
  4. Under System -> About at the bottom select Send Feedback
  5. Type a short Feedback message that will help us find the logs in the system, like
    "This is from -your name-, these are my TD Navio logs."Be sure to leave the Include Logs button turned on
  6. Hit Send
  7. Let a technical support representative know when these steps have been completed.